Frequently Asked Questions

Get answers to common questions about Virgin Relaxer.

Yes. We perform a thorough consultation and recommend a patch test when needed. Our formula is gentle and applied gradually with professional monitoring to minimize irritation and protect your scalp throughout the service.

Arrive with clean, detangled hair free of heavy oils or styling products. Avoid chemical treatments for several weeks and share your hair history so your stylist can tailor timing and product choices for safety and best results.

Service time varies by hair length and thickness but generally takes between 60 and 120 minutes, including consultation, application, processing, rinsing, conditioning, and finishing styling to ensure optimal results.

Touch-ups are typically recommended every 8 to 12 weeks, depending on hair growth and condition. Always avoid overlapping relaxer onto previously treated hair to reduce breakage; consult your stylist for personalized timing.

You can color after a relaxer, but timing matters. We usually recommend waiting at least two weeks for hair to recover, or planning color and relaxer strategically with your stylist to minimize damage.

Use sulfate-free shampoo, hydrating conditioner, and weekly protein or moisture treatments as advised. Limit heat styling, apply a heat protectant when needed, and sleep on satin to maintain strength, shine, and longevity.