Frequently Asked Questions

Get answers to common questions about Detangling.

Our Detangling service uses professional conditioners and gentle sectioning to ease knots from ends to roots using wide-tooth combs and soft brushes. Technicians work patiently to minimize tension, preparing hair for shampoo, styling, or protective services while protecting extensions and natural strands.

Yes — when performed by trained stylists using specialized tools and techniques, Detangling is safe for most extensions and sewn wefts. We focus on gentle sectioning and leave-in conditioners to prevent loosening. Extremely fragile bonds may require alternative care; consult your technician.

Timing varies with hair length and tangling severity. As an add-on to shampoo services, most Detangling sessions take 15–30 minutes. Severely matted or heavily textured hair may require 45–60 minutes or multiple visits for safe, gradual detangling.

Detangling is designed to be gentle; stylists use slip products and careful sectioning to avoid pulling. You should feel minimal discomfort. For tightly matted hair some mild tugging may occur—communicate with your technician so adjustments or slower approaches can be used to protect the scalp and hair.

Yes — we strongly recommend booking Detangling as an add-on to shampoo services. It improves manageability, reduces breakage and shedding, and creates a smooth base for styling or protective treatments, often saving time and improving final results.

Frequency depends on texture, styling and extension type. For most clients, Detangling every 1–4 weeks or at each shampoo appointment keeps hair manageable and prevents mats. Curly, textured, or active-lifestyle clients may need more frequent care; consult your stylist for a personalized schedule.