Frequently Asked Questions

Get answers to common questions about Shampoo - Conditioner.

Most Shampoo - Conditioner sessions take 20–30 minutes depending on hair length, thickness and whether deep conditioning is included. We assess your hair first, then tailor product choice and rinse time to deliver effective cleansing and hydration without over-processing.

Yes. We use extension-safe products and gentle techniques to cleanse both natural hair and extensions without loosening bonds. Inform your stylist about the type of extensions so we can protect attachments and choose appropriate products and water temperature.

For most clients, scheduling every 2–4 weeks maintains cleanliness and hydration. Frequency depends on scalp oiliness, styling routines and extensions. Talk to your stylist for personalized recommendations to avoid over-washing while keeping hair healthy and ready for styling.

We select color-safe, sulfate-free formulas to minimize fading. While any washing can slightly affect color over time, our gentle products protect treated hair and preserve vibrancy. Discuss your color concerns so we can match products and interval recommendations.

Yes. Common add-ons include deep conditioning masks, scalp treatments, blow-dry, detangling, and heat-protectant styling. Add-ons address specific concerns like dryness or buildup, and our stylist can recommend enhancements during your appointment for optimal results.

We use a curated selection of salon-grade, professional brands chosen for effectiveness and extension compatibility. Products are sulfate-free, nourishing, and tailored to your hair type, whether oily, dry, color-treated or bonded extensions. Tell us sensitivities and preferences before service.